Moving to a new home is stressful, life becomes disorganized and exhausting. The need to pack everything for weeks leading up to moving day while managing to still function is a challenge. Just trying to keep up with work and family responsibilities while living out of boxes can drain anyone!
You need to hire a mover; you get 3 quotes to get the best price, do your due diligence. You certainly don’t want this move to cost you an arm and a leg. You talk on the phone, you get price estimates, you let the ones that need to come into your home to have a look, and you go with the one that gives you the most confidence. You believe that the moving company you choose will handle your move professionally and will be quick to finish the job to keep the cost close to the estimate. The quote sounds reasonable, after all what’s real important is the hourly rate, how many bodies you get and the size of the truck they bring correct? That is what you’re buying when hiring a mover isn’t it? What else is there?
My sister-in-law, Toni, moved just this past May with a mover she found in Toronto on the Internet. A clean cut young man came over to see what her move would involve, which included a $10,000 Baby Grand Piano and give her a quote. Normally you would need a special mover for the piano but she was assured that they were quite capable, experienced and would do everything right. Of course, he’s was a good salesman and happened to be the owner of the moving company. He was very professional, reassuring and gave her all the right answers to get the contract, oh sorry cash deal no agreement, to save money of course.
The day of the move comes, they’re calling for rain, the ETA for the mover comes and goes. After an hour of being concerned, wondering did he just take the cash deposit and bolt, they showed up.
Out of the truck come three guys, she was paying for four. With in seconds of the introductions one of the guys tells Toni that customers usually tip them $100 each, the nerve!
The truck was a rental and seemed smaller than the 28’ she was told would be needed to properly secure and carry all her furniture for a one trip move. Thankfully the move was not long distance, only a couple of kilometers which was appreciated later when it became apparent that not everything will fit and a second trip will be needed. But to save money we made sure anything that required two people to move got on the truck. We made several trips with our personal vehicles to bring the remaining ‘stuff’ that wouldn’t fit.
I was a little concerned with their abilities, you can just tell when you see a team who knows what their doing. But when I seen that they were not using blankets to wrap everything for protection I knew this was not going to be a good move. Instead these guys used saran wrap to protect the furniture and then they only wrapped some cabinets to keep the doors and drawers from opening.
Tire Ruts That Were Supposed To Spring Back
Anyways, we arrive at the new home, by now it was pouring rain and one of the guys suggested they back the truck up to the front door and save us money by shaving hours off to unload. I told him the ground would be too soft and the grass will be ruined. He assured me that it will act like a sponge and will spring back in a day or two, he had seen it many times. They tried but It did not work as seen by this picture taken a week later. I’m still waiting for it to “spring back” like a sponge. Cost to have someone fix the damage, $250.
Before starting to unload we stopped for lunch, a little late it was 2 PM but this is typical for movers to wait until that point in the move to stop and eat. For lunch we provided one beer each and pizza.
I took the opportunity to sit down with the guys and find out a little bit more about their jobs and the company they work for. Turns out that none of them had been with that company for more than 3 weeks! They said original truck that was scheduled for the move broke down and was in the shop, they could only get this 26’ truck on short notice, hmmm?
Corner Damaged On This$10,000 Baby Grand Piano
From this point on all I wanted to see was the truck unloaded and these armatures out of here. Nice enough guys but not intelligent movers. At the end of the day we had ruts in our front yard, damaged piano, scratched hard wood floors and broken picture glass. The guys reduced the price to compensate for the missing man and then Toni held back a few dollars more, insisting the owner come and get the money himself. I guess it wasn’t enough because to this day he has never called or showed his face. This Toronto Moving Company’s name is “I Move Canada” and I give it a 1 out of 5 star rating.